Project Management

5 Web Design Rookie Mistakes You Should Avoid

Posted by in Basics, Featured, Project Management, Tips, Web Design | 0 comments

5 Web Design Rookie Mistakes You Should Avoid

There are two ways to learn any skill. One is by experience and the other is by being taught from someone who already has that experience. As with any skill, there are common web design mistakes that nearly everyone makes early on. Here, I want to guide you through five of the most common rookie mistakes, so that you can learn from my mistakes rather than from the school of hard knocks. Here are 5 mistakes that every web design rookie makes that you should avoid! 1. Starting a project that isn’t fully defined Would you start making a cake without a recipe? Would you start building a...

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The Good News Is That The Problem Is Not Your Client…

Posted by in Customer Relations, Featured, Project Management, Web Design | 0 comments

The Good News Is That The Problem Is Not Your Client…

To be blunt, the real problem is NOT your client.  The real problem is YOU.  Yes, I know that is harsh, but it is actually very good news because you can’t do anything about how your clients are, but you can do quite a lot about you!  Clients are who they are, and they will never really change.  Some are great and some are not so great. All of your problems stem from two root issues, failed communication and failed leadership. Failed Communication Yes, this may seem obvious, of course there was failed communication, but surprisingly few do anything about it when the next website project...

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How to Charge by the Web Design Project

Posted by in Featured, Project Management, Web Design | 7 comments

How to Charge by the Web Design Project

I was very surprised by the last article I posted about how charging by the hour sucks. It received some heated comments on Reddit.com and some disagreement in the article comments. I feel it is important to clear up some of the misunderstanding and clarify some of the misplaced assumptions. Is charging by the project too rigid? First, it was assumed by many that what I was proposing was a rigid and set way of billing customers that didn’t leave room for changes. The argument was that if you are billing by the hour, you can easily just add more hours to it. One individual said it was much...

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Charging by the Hour Sucks!

Posted by in Customer Relations, Featured, Project Management, Time Management, Tips, Web Design | 21 comments

Charging by the Hour Sucks!

Billing your web design projects by the hour sucks!  You know what I mean. “How many hours do I have left on my website project? Can you itemize that? What? Why did it take you so long to do this? My friend who made a website once says it should have only taken about 30 minutes, and you claim it took 2 hours?” Does this sound like a conversation you have had before? Squabbling over hours and minutes with a client can be enough to make anyone second guess their decision to become a web designer. There is a simple solution though… Don’t charge by the hour. Which of course raises...

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Web Design Projects Gone Wild: The Importance of Project Definition

Posted by in Customer Relations, Featured, Project Management, Time Management, Tips, Web Design | 29 comments

Web Design Projects Gone Wild: The Importance of Project Definition

Yesterday I had lunch with one of my best friends and all around stand-up guy, who also happens to be a web designer.  Like the complete geeks that we are, we spent the entire lunch discussing web design, a possible JV project, common pain points etc., but most of the conversation revolved around the difficulties with project definition and scope creep. I spend most of my days talking and working with web designers and developers, and  hands down this is THE most common problem that I hear across the board.  With that in mind, I thought the topic of defining the scope of a project would be...

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How to Work With Uncreative Customers

Posted by in Customer Relations, Project Management, Tips, Web Design | 2 comments

How to Work With Uncreative Customers

It can be a catch-22 to work with uncreative customers.  They are the clients who need our help the most, yet they are often the hardest clients for us to help.  If you find the one in 20 clients who really is ready and willing to trust your recommendations and not second guess everything you suggest, then they can be great.  Usually, whatever you make looks amazing to them. However, the majority of clients with no imagination or creative sense, which let’s face it, is a substantial amount of clients in general, usually have some vague idea of what they want — yet defining it can...

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